REGIONAL ACCOUNT MANAGER

MUST live in the greater Nashville area. This is NOT a remote position.

Commitment: Full Time (8:00 AM-5:00 PM, M-F) 

When you walk into a room do you find yourself immediately talking to people and building relationships? Have you been told you are very personable? Do you love music? If the answer is yes, then Framus & Warwick Music USA is the place for you. We are a fast-paced growing company looking to add top talent.

 

Our sales team is rapidly growing, and you could be a vital teammate with us. We are currently looking to hire Regional Account Managers. This person should have a passion for the music industry and an eagerness to learn all about our products! We are looking for someone who is a fast learner and VERY detail oriented. This is a great opportunity for someone who loves the music industry! There will be no boring days here! Lots of room to grow your skills! Our team looks for highly self-motivated individuals who thrive on achieving success with their strong people skills.

We are looking to fill this position immediately!

Let's talk about your potential earnings: This position has a base pay plus commissions.  

Role and Responsibilities

  • Make daily outbound sales calls to gain new sales

  • Receive and respond to incoming calls and emails from prospective dealers and consumers

  • Respond promptly to all correspondence in a professional manner

  • Handle all calls willingly and with a positive attitude

  • Enters dealer orders promptly into CRM for processing

  • Maintain dealer contact information in CRM

  • Daily input of dealer contacts and prospecting noted into CRM

  • Maintain relationships with buyers, store employees, and repair personnel at dealer locations

  • Follow up with dealer post sales to ensure customer satisfaction

  • Build a solid, organized dealer book which furthers your customer relationships and generates consistent, proactive sales volume

  • Achieve sales and metric goals

  • Knows dealers’ inventory and products they have on order

  • Obtain and maintains a high level of knowledge regarding product

  • Ensure all sales and operational policy and procedures are adhered to

  • Performs other duties as assigned

Qualifications and Education Requirements

 

  • ​High School Diploma

  • Experience in musical instrument retail and customer service

  • A minimum of two years’ experience in musical instrument related sales or sales support role

  • Experience with and deep knowledge of guitars, basses and accessories

  • Previous experience in office environment is preferred

  • Preferred Skills

  • Customer service, or other related fields that involve interaction with others

  • Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel and the ability to learn new software applications

  • Ability to prioritize and multitask

  • Detail oriented and comfortable working in a fast-paced office environment

  • Excellent written and verbal communication skills

  • Superior organization skills and dedication to completing projects in a timely manner